This website is owned by Duranet BV

Contact details:
Stationsstraat 107
8400 Oostende
Phone: +32 (0)59 55 19 90
E-mail: info@duranet.com
Company number: VAT BE 0459.368.838

Privacy policy

Duranet processes personal data in accordance with this privacy statement. For further information, questions or comments concerning our privacy policy, please contact Duranet by calling +32 (0)59 55 19 90.

Purposes of the processing

Duranet collects and processes the personal data of customers for the purposes of customer and order administration (e.g. customer administration, order and delivery follow-up, invoicing, solvency monitoring, profiling, marketing messaging and personalised advertising).

Basis for the processing

The processing is based on point (b) of Article 6(1) of the General Data Protection Regulation, namely necessity for the performance of a contract.

Transfer to third parties

If required for the performance of a contract, the customer’s personal details will only be shared with other companies in the European Economic Area directly or indirectly affiliated with Duranet.
Duranet guarantees that these receivers will take appropriate technical and organisational measures to protect the personal data.

Retention period

Any personal data processed for the purposes of customer administration will be retained for the time period required to meet all legal requirements (including in the field of accounting).

Right of access, right to rectification, right to erasure, right to restriction, right to object and right to data portability

The customer always has the right to access their personal data and to have incorrect or incomplete personal data corrected or completed, have them removed, restrict their processing and object to the processing of any personal data concerning them based on point (e) or (f) of Article 6 (1), including profiling based on these provisions. The customer furthermore has the right to obtain a copy of their personal data (in a structured, commonly used, machine-readable format) and to have these personal data transferred to a different company.

To exercise the aforementioned rights, the customer is required to send an email to the following email address: info@duranet.com.

Direct marketing and mailings

The customer has the right to object to any processing of their personal data for direct marketing purposes free of charge.


The customer has the right to lodge a complaint with the Commission for the Protection of Privacy (Drukpersstraat 35, 1000 Brussel – commission@privacycommission.be).

Use of ‘cookies’

‘Cookies’ may be placed on the hard disk of your computer during a visit to the site. A cookie is a text file that is stored in the browser of your computer or mobile device by a website’s server when you consult this website. Cookies cannot be used to identify persons; a cookie can only identify a device.

Duranet uses the following cookies on its website:

  • ‘First-party cookies’ are technical cookies created by the site visited that are necessary for the website to function optimally.
  • ‘Third-party cookies’ are cookies that do not originate from the website itself but from third parties, such as an existing marketing or advertising plugin.

You can configure your Internet browser in such a manner that cookies are not accepted, that you receive a warning when a cookie is being installed or that cookies are deleted from your hard disk afterwards. This can be done by adjusting the settings of your browser (via the help function). Please take into account that certain graphical elements may not display correctly or that you will be unable to use certain applications.

By using our website, you agree to our use of cookies.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (‘Google’). Google Analytics uses cookies to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. This enables us to determine the most frequently visited pages and the easiest way for visitors to find information. We use this information to optimise the website and refine our Google advertisements for new visitors. Duranet advertises on Google but only when a relevant search is conducted.

Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


Duranet makes use of your details (title, name, address, email address and/or company name) to send catalogues, newsletters and/or invitations. A maximum of 6 newsletters will be sent each year. MailChimp, or any other program used for sending our mailings, shall compile newsletter statistics and can determine on the basis of your email address whether you have opened the mailing and which links you have clicked on. We use this information in case of possible mailing follow-up by telephone. This information shall under no circumstances be shared with third parties or transferred to other agencies. You can always object to this and have your name removed from these mailing lists.


By accessing and using the website, you explicitly agree to the following general terms and conditions:

Intellectual property rights

The contents of this website, including any brands, logos, drawings, data, product names, company names, texts and images, are protected by intellectual property rights and belong to Duranet or any rightful third parties.

Limitation of liability

The information on the website is of a general nature. The information is not adapted to personal or specific circumstances, and can therefore not be considered as personal, professional or legal advice to the user.

Duranet makes every effort to ensure that the information provided is complete, correct, accurate and up to date. Despite these efforts, inaccuracies may occur in the information provided. If the information provided contains inaccuracies or if certain information is unavailable on or via the site, Duranet will make every effort to rectify this as quickly as possible.
However, Duranet cannot be held liable for direct or indirect damage resulting from the use of the information on this site.
If you find inaccuracies in the information made available via the site, you can contact the website operator.

The content of the site (including links) can be adapted, modified or supplemented at any time without notice or notification. Duranet does not give any guarantees for the proper functioning of the website and can in no way be held liable for a malfunction or temporary (un)availability of the website or for any form of direct or indirect damage resulting from access to or use of the website.

Duranet can under no circumstances be held liable directly or indirectly, or in any way or manner whatsoever, for any damage resulting from the use of this website or any other website, in particular as a result of links or hyperlinks, including, without limitation, any losses, work interruptions, damage to programs or other data on the computer system, equipment, software or other materials of the user.

The website may contain hyperlinks to third-party websites or web pages of third parties or indirect references to such websites or web pages. The presence of links to such websites or web pages does not imply in any manner an implicit approval of their contents.

Duranet explicitly states that it has no control over the contents or other characteristics of these websites and can under no circumstances be held liable for the contents or characteristics of said websites or for any form of damage resulting from their use.

Applicable law and jurisdiction

This website is governed by Belgian law. Any disputes shall exclusively be settled by the courts of the legal district of Ostend.